Last updated: May 26, 2026
This page covers the disclosures we need to make today so customers understand how their information is handled. A complete, attorney-reviewed Privacy Policy is in progress and will replace this content.
SMS / text message communications
By submitting our contact form, you consent to receive SMS responses from High Country Tree Care about your tree-service request. Message frequency is low — typically one confirmation message after you submit, plus follow-up texts from the routed local crew about your job.
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Reply STOP at any time to opt out of further messages. Reply HELP for assistance. You can also call us at (828) 332-5943 to opt out by phone.
What we collect
When you submit our lead form, we collect: your name, phone number, property address, the description of the work you need, and any photos you choose to upload.
How we use it
We route your request to one vetted local tree-service crew that covers your county. That crew uses the information you submitted to call you back and assess the job. We do not sell your personal information to third parties. We do not share your information with multiple competing crews — your lead goes to one crew exclusively.
Contact
Questions about this policy or your information? Call (828) 332-5943.
Full Privacy Policy text is forthcoming. This placeholder satisfies disclosure requirements for SMS-enabled lead routing while the full policy is finalized.